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Leading Edge Technology that Delivers Results

If your sales and marketing teams are still manually dialing phone numbers, they are wasting over 75% of every hour. Imagine if each sales representative on your team had an Executive Secretary on steroids who would call all your potential customers or prospects in advance for you. What if you never again had to look at another lead list? What if your Executive Secretary would only connect you to people after screening out all busy signals, disconnected numbers, no answers, network errors, operator intercepts, fax machines, modems and answering machines?

How much would you be willing to pay for an Executive Secretary that would do all this for you, or your sales team?

The good news is you don't need an Executive Secretary for all your sales representatives, and it won't cost you what you'd be willing to pay to have all your marketing team being 100%-400% more productive.... all you need is a Calling Solution – a leading edge predictive dialing technology – and you can get it right here @ FXLeads.com.

If you would you like to set up a world class contact center with the capabilities of an expensive large corporate solution... for peanuts... let us introduce you to:

The Calling Solution Contact Center

  • No capital investment
  • No equipment to set up or maintain
  • No expensive T1 phone connection
  • No on site IT support needed
  • No monthly commitment
  • Enables remote sales or marketing agents
  • Easy-to-use interface for agents
  • Easy to manage
  • Instantly scalable (up or down)
  • High quality voice over IP
  • Free tech support

FXleads is driven to deliver the most robust, reliable and secure predictive dialer hosted solution in the market today. Now, any company can launch a fully featured Calling Solution Contact Center in as little as a few hours, with a lot less cost and headache than ever before.

The Calling Solution manages your contact center technology, allowing you to concentrate on your core business and your bottom line. The easy to use interface allows you to effectively manage your contact center and scale agent numbers up or down at any moment depending on your marketing campaigns.

The Calling Solution allows sales representatives to move quickly from one call to the next, and interact with more ‘live’ prospects in less time, . Physical and emotional fatigue is greatly reduced for the sales representatives and marketers. Save their energy – Let them be fresh and enthusiastic with every customer or prospect. The result is more sales in fewer marketing hours – nothing wrong with a increased return on investment, right?

It's time to maximize your productivity and profit, and minimize wasted time...welcome to The Calling Solution Contact Center.

Bells and Whistles

  • Supervisor features control the activities of the agents. As a Supervisor you can view your entire center from one screen. The supervisor profile allows you to monitor, coach, or send messages to the agents.

  • Create unlimited agent sub accounts for your Team

  • Real-Time Monitoring. The monitoring feature provides the ability to listen to agent calls. Monitor any agent whether they are sitting at your office or their home. Monitor any interaction or communication, for any agent at any time.

  • Administrator features provide the ability to set up agent logins and campaign management.

  • Multiple simultaneous campaigns means you can run several outbound campaigns together to maximize the strengths of your agents

  • Agents receive all available customer or prospect information. Agents can access all customer data, history look ups, and customer notes.

  • Answering machine detection

  • Contact management database to keep your sales and marketing agents even more organized for follow-up communications. Eliminate paper and labor-intensive processes.

  • Call and Agent Reporting provides real-time reports by agent and/or campaign. Know your contact center productivity for the last month or the last minute. The Calling Solution Call Center includes both Real-Time and Historical reporting with detailed breakdowns of your teams performance. With so many reporting options, you can analyze all aspects of your organization including; agent real time information and history - track sales or prospect performance - list performance - dialer statistics - percentage of list penetration.

  • Time Zone Management (enable or disable time zones)

FAQ

If you have any questions that are not covered by the FAQ, please call us: Call: 1-800-390-6086

How it Works/Overview?
All you need is a computer with a high speed Internet and a phone with or without a headset. The Calling Solution Call Center is Voice Over IP (VoIP), so you won't have extra telephone long distance charges. Since our solution is web based, all agents are remote by design. This means that each agent can be in the same office, or in different locations.

The Calling Solution works in North America (Includes United States and Canada). Extra Toll expense may be required for Calls originating in U.S. or Canada connecting to Hawaii or Alaska, USA- Please inquire.

Setup takes a few hours. There is no long term commitment required.

Minimum System Requirements?
Agent computers must meet or exceed the following:

Operating Systems:
Windows ME
Windows 98
Windows 2000
Windows XP (must disable all spyware, adware, virus protection during installation only)

Internet Connection:
DSL
Dish
Cable

Note: The system will not work with a dial-up connection.

Phone System:
Land Line
Cell Phone
VOIP / Computer
Note: Privacy Manager MUST be disabled in order to use the system.

Do I need to install any software?
Yes. You and your agents can be up and operating in a few minutes after downloading and installing The Calling Solution Call Center software.

Do I need to sign a long term commitment?
No. We do not require a long term commitment. Our services are billed prepaid (in advance). Only pay for what you use.

Do I have to use FXLeads.com leads in The Calling Solution Contact Center?
No. You can use any leads that are FTC compliant. Please visit www.ftc.gov/donotcall

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